> For the complete documentation index, see [llms.txt](https://docs.zephyrintel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zephyrintel.com/customers/technical-bulletins/create-a-technical-bulletin.md).

# Create a technical bulletin

Publish a safety or service notice to a customer's portal, such as a seal replacement advisory.

### Steps

1. On the customer's page, click **Create Bulletin**.
2. Enter a **Title** and a **Message**. Both are required.
3. Choose a **Severity**: **Info** (default), **Low**, **Medium**, **High**, or **Critical**.
4. Optional: attach a file. A chip shows the selected file, with a **Remove** link to take it off before saving.
5. Under **Facility Scope**, choose **Apply to all facilities in this customer** (default) or **Apply to one facility**. If you choose one facility, pick it from the **Facility** field.
6. Click **Create Bulletin**.

### What you see

The panel stays open, clears the fields, and shows **Technical bulletin created.** so you can add another. The bulletin appears in **Existing Bulletins** on the customer's Portal tab.

### Notes

If a customer has no facilities on file, the **Facility** field shows **No facilities available** and you cannot scope the bulletin to a single facility.

If saving fails, Signal shows **Failed to create technical bulletin. Please try again.**