> For the complete documentation index, see [llms.txt](https://docs.zephyrintel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zephyrintel.com/customers/create-and-maintain-customers/assign-an-account-owner.md).

# Assign an account owner

Set which staff member is the account owner for a customer. The account owner receives owner-targeted customer activity emails for that account.

### Before you begin

This control requires the admin panel permission. If you do not have it, the Account Owner field is disabled and shows a message telling you so.

### Steps

1. On the customer's page, click **Edit**.
2. In the **Ownership** section, open the **Account Owner** select.
3. Choose an owner from the list.
4. Click **Save Changes**.

### What you see

The **Account Owner** field shows the selected owner. On the customer's page, under **Company Information**, the current owner appears as **"Name (email)"**, just a name, or just an email, depending on what Signal has on record. If no owner is set, it shows **"Unassigned"**.

### Notes

* If you do not have the admin panel permission, the field shows **"You need the admin panel permission to change account ownership."** and stays disabled.
* If the current owner is not in the eligible-owners list, Signal still shows them as a selected option.
* If Signal cannot load the list of eligible owners, it shows **"Failed to load account owner options."**