> For the complete documentation index, see [llms.txt](https://docs.zephyrintel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zephyrintel.com/customers/contacts/edit-a-contact-and-the-portal-access-flag.md).

# Edit a contact and the portal-access flag

Update a contact's details, or mark them as having portal access.

### Steps

1. On the customer's page, find the contact's card and click **Edit**.
2. Update **Name**, **Title**, **Email**, **Phone**, or **Notes** as needed.
3. Check or clear **Portal access enabled** to mark whether this person has portal access.
4. Click **Save Changes**.

### What you see

A contact marked with portal access shows a **Portal** badge on their card. This badge only reflects the flag on the contact record; it does not create or remove an actual portal user account. Set up portal sign-in separately from the Customer Portal tab.

From the contact's card you can also click the **Call**, **Email**, or **SMS** icons to reach them directly, using the phone number and email address on file.

### Notes

There is no way to delete a contact from Signal today. If a contact is no longer current, edit their details instead.

If saving fails, Signal shows **Failed to update contact. Please try again.**