> For the complete documentation index, see [llms.txt](https://docs.zephyrintel.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zephyrintel.com/customers/contacts/add-a-contact.md).

# Add a contact

Add a person you work with at a customer, at the company level or at one of its facilities.

### Steps

1. On the customer's page, click **Add contact** under **Company Contacts**, or under a facility's **Facility Contacts** to start at that facility.
2. Enter the contact's **Name**. This is the only required field.
3. Optional: fill in **Title**, **Email**, and **Phone**. Phone numbers reformat automatically as you type, for example `713-555-0142`.
4. Check **Contact Scope** and change it if needed. It shows **Company-level** or the facility you started from, and you can choose any other facility instead.
5. Optional: add **Notes**.
6. Click **Add Contact**. The panel closes and the contact appears in the list you scoped it to.

### Notes

If saving fails, Signal shows **Failed to add contact. Please try again.**
